See Whatsapp Reactions
We get an error message when a customer 'thumbs ups' or reacts to a message with any other emoji... it would be very helpful to see these reactions
Switch a label from email account to organization or vice versa
Switch a label from email account to organization or vice versa: If we have a label formed in one or the other place, but decide to switch it, that would be nice. Thus, we wouldn't have to go back and delete all the old labels and add all the new labels...
Make it possible to print conversations
I use the conversation feature all the time to make notes for myself but I can't print them out later. Can you please consider making these printable. I love adding notes with this feature so they are in my email app but for some reason they are not able to be printed.
Menu Bar Mini Calendar in MacOS
I've been frustrated with the built-in clock and calendar on MacOS for quick access to see a monthly calendar from the menu bar. Upon searching, I've stumbled upon a couple of apps that have features I think Missive may be able to build upon. ItsyCal: https://www.mowglii.com/itsycal/ - very simple calendar icon in the menu bar, but only syncs with the built-in calendar app. Dato: https://sindresorhus.com/dato - offers a few more features than ItsyCal but for a fee. Again, only syncs with the built-in Mac Calendar App. Something like this that syncs with Missive Calendars would be a nice feature. It doesn't have to be too complicated, but offer similar convenience to these apps. Apparently you can't dismiss the default clock/calendar but Dato also suggests a way of 'hiding' it (mostly) and that works well - worth checking out.
View Comments in Right Side Bar
What if you add an extra button on the right side bar and when you click it it just shows all the comments in the conversation. I would not remove the comments from the conversation view. I would leave them there because like mentioned in the past its better to have them there because it gives you context for what the comment was about. The idea I had was just list all comments in the order they were entered so you can look through them and find something from way back. We have orders that span 3 months and have lots of emails back and forth and comments so you can get caught scrolling back a ways through the conversations looking for comments.
I'd like to run rules on emails that already exist. Not just on new ones. That way I can lable all old emails that meet a certain criteria.
Resend Email Action in rules
it would be useful to have a resent action besides of the forward option.
Advanced search options
Add more search functions like Tag: (add label/tag to search for) To: and From: (then write the e-mail you want to search for)
[API] Ability to use templates in Create Draft endpoint
It would be really helpful to be able to select a template when creating a draft through the API (or Zapier/Make). A simple first version could look something like this: template IDs are shown in the "Responses" interface. The Create draft endpoint gets an option to set the template ID which sets/overwrites the content of the draft. A second option in the Create Draft endpoint should be an array of variables which should match the template variables set in the interface. This way we can manage canned response emails in Missive and trigger them from other systems. eCommerce, CRM, HRM, etc.
Inherit Calendar Event Color settings from Outlook
It would be great if Missive can inherit the calendar color settings for each even that is set in Outlook. Since outlook allows conditional formatting of calendar event it would make it extremely useful if we can view the color setting we have configured via conditional formatting in Outlook