Feature Requests

Whenever I try and search for a client's email I end up getting a bunch of tags stuck to it (29 days, my inbox, team inbox, and assigned) that are pretty useless to me as I've got to keep clicking them away whenever I need to search again. Can you please make it so these are only applied when selected and not just randomly as it currently feels this way. Thanks! P.S. The last one worked completely fine, now it's really annoying to have to click away a bunch more filters that I didn't ask for.

While testing Missive as a potential replacement for Front we came across one big red flag and that is the Calendar functionality. Here are a few of the issues: 1. Inability to view co-workers calendars without subscribing. Need view only capability. 2. Inability to view inline other calendars when creating a calendar event. Having to open each person's calendar in a separate window does not work. The Event screen covers the entire app and does not let you re-position it. Graying out days that are in the past in the calendar view - when in weekly mode. (not a show-stopper) Please see attached screenshot for what has become an optimal set-up for our team. I hope you will consider making some changes, as scheduling events with the calendar is a big part of conversations/collaboration that is vital to all.

Hi Could you please give brighter colour options for LABELS. The contrast of the current ones are difficult to quickly/clearly identify. And if possible have the option to have 2-3 of the most used in the email reply. It currently takes min 4 clicks to assign a label in comparison to other systems that were at most 2 clicks. Thanks

I'd like to run rules on emails that already exist. Not just on new ones. That way I can lable all old emails that meet a certain criteria.

It would be great if Tasks that are due land in the Inbox with an easy ability to change the due date or snooze (just like emails). However, if a due tasks is archived, it continues to remain in the task list until marked as completed/closed. After all, what is the point of having a due date on a task if it doesn't some how notify you when the task is due or overdue.

We have just invested in Fyxer AI and it auto drafts exceptionally good replies to email. So good, you often just click send and don't need to edit! The problem is, it only writes and saves these in gmail (or outlook) and you cannot see them in Missive. It would be AMAZING if you could! Or just integrate with Fyxer directly? Whatever works!

Add the ability to select (highlight/mark) a specific passage inside an email and attach an in-thread comment to that exact selection. The highlighted text should be clickable to jump to the linked comment, and the comment should include a “jump to text” link back to the highlighted passage. This improves precision in internal discussions and reduces ambiguity. Currently you'd have to copy/paste the whole passage you want to discuss.

Hi, I need to make a PDF of some emails, and a feature that has worked is not working. I am using the latest version of the app (checked for update and it's current) on a Mac (15.7.1 (24G231)). I chose to print then use Apple's print a PDF to save it to a document folder. This no longer works, it does not warn or crash, the PDF I wanted to make, named how I wanted it named, does not exist. If I print to Preview, open the capture in Preview, I can then save as a PDF. This really slows down my workflow, and has caused me to miss critical documents if I am not paying attention. Perhaps an export email to PDF would be more elegant? Thank you.

Quite often I miss the attached file or I have to scroll way down in a long email thread.

Add a visual indicator in WhatsApp conversations showing when the 24-hour reply window has expired — similar to the blue dot system used in Superchat. Description: In the WhatsApp Business API, companies can freely reply to a user only within 24 hours of the user’s last message. After that, messages can only be sent using pre-approved templates from Meta. Currently, Missive does not visually indicate when a conversation is outside this 24-hour window, which can lead to confusion or failed message attempts. Proposed Feature: Display a blue indicator (dot or badge) in the conversation once the 24-hour reply window has expired. When this indicator appears: The regular text input field should be disabled. The user should only be able to select and send a pre-approved Meta template directly from the chat interface. When the conversation is within the 24-hour window, no indicator is shown, and free-form replies are allowed as usual. Benefits: Provides clear visibility of WhatsApp’s 24h rule. Prevents failed message attempts. Ensures compliance with Meta’s messaging policies. Matches user experience standards from other tools like Superchat. https://help.superchat.com/en/articles/36188-explained-customer-care-window