Feature Requests

We would like to request a feature where ChatGPT can draft email responses based on past conversations with the same client. Specifically, we need the AI to generate context-aware replies by referencing multiple past email threads, allowing it to incorporate insights from previous interactions. This will help streamline responses to repeat clients who often send similar queries.

Allow interaction with email history using natural language and ask questions about the email content in general (not specific email) For example: summarize the projects i did last year. What companies have offered marketing services in the last quarter?

Currently the Close CRM integration is quite limited. It makes it easier to add records to the CRM. It would be quite powerful if data from the CRM e.g. historical conversations stored in Close, current / past opportunities, etc were made available to the OpenAI integration for quick replies.

We would love to see support for connecting Missive with custom OpenAI GPTs. A specific use case for us is integrating Missive with our Sales GPT we’ve developed. This would allow Missive to automatically generate quick replies based on our GPT’s training—dramatically reducing the need for manual copy/paste workflows we currently rely on. This integration would streamline communication, save time, and help teams respond faster with consistent, high-quality messaging.

Hi Missive team, We use Missive for collaborative inbox management across several teams. Currently, when someone replies to a message or resumes a thread that had internal comments or was forwarded by others, the “Show in their inbox” toggle is checked by default. This causes the conversation to reappear in the inboxes of all previously involved users — even if they are no longer concerned. We’d love to have the ability to set this option to “off” by default, or create a rule like: “Only show in inbox when explicitly added.” This would greatly reduce inbox noise and improve collaborative clarity. Thanks for the amazing tool and your consideration 🙏

Some of my emails are newsletters that I'd like to listen to while doing other things.

It would be really useful to be able to export conversations to a .PDF which could then be archived to a external file system via the API.

I would love to have the ability to navigate between tasks by simply clicking on the one above or below while keeping the window open

We have ability to use OpenAI on incoming - eg to generate tasks/drafts. It would be great to be able to do the same with outgoing messages. This would allow enhanced usage to create auto-followups/notifications/tasks based on onboard messages.

It would be great to be able to add a ClickUp task to a conversation in Missive using the API.