Recent update is terrible. Roll it back. | Voters

Recent update is terrible. Roll it back.

Rob Pearson

The recent update with team spaces, new icons, 15 clicks to do anything is terrible. Did you actually have a designer do this or a bunch of devs? You guys single handedly ruined Missive. I have to take 3-5 actions now everytime to do anything. I will be looking for a new email tool...bummer.

February 10, 2025

Pravin Bansal

I am just leaving my honest feedback here. I appreciate much thought has gone into this and team know what they are doing, but:

I really like software that tries to do one thing and do it properly and then play nice with other software doing the same

E.g. Slack putting in lists is IMO similar frustration as this; this is not what anyone uses or wants to use Slack for. Just stick to messaging and make it integrate better with say notion.

Likewise, honestly, for missive. Tasks is just the wrong place here. Notion is just much better for task management. I really liked when Missive was focused on emails.

Ari Gunzburg

If you find a good replacement app please let me know

Ari Gunzburg

Here’s the one I put up:

https://widget.canny.io/p/fix-the-interface-bring-back-the-legible-icons-and-an-app-that-works

Ari Gunzburg

Yes I left something as well. It’s not progress. It’s regression. Find new designers or hire designers.

Ben Daron

We also reached out (literally hours after the release). They have rolled a lot of it back and we're back to a closer version to what we had before (but don't get me started on the user icon/settings moving from the bottom to the top for no reason).

We're still going to consider other options. I would appreciate more transparency from Missive. What's the point of the roadmap and these requests if they just decide to spend 7 months building a feature that most didn't need or want? We chose Missive because it integrates with task managers, not because we needed one. I think the direction the platform is going is disappointing and I wish they would listen to their users more.

Ari Gunzburg

Ben Daron seriously it’s ridiculous. Like they don’t care what we want and do what they want. Don’t listen to your customers and you’ll have no customers.

Kasim Javed

Absolutely share your frustration. It bothered me so much I went absolutely crazy about it. It literally disturbed my 15 organisations and life.

Allison Pearson

FYI I wasn't thrilled with the new task-centered approach, but they kind of DID roll it back. You can switch the sidebar back to how it was. And they seem to be making incremental improvements (like how checking off a task works and getting rid of the extra word "Team" in the sidebar inbox labels. I feel like they've made enough adjustments since the rollout that our team is pretty much back to how we were using it before the new version. Check that you have the latest updates and look at the release notes before switching.

foolsold

Yeah - such a shame - everything takes so many more clicks. And the entire Task concept is not a problem I was needing Missive to solve.

Vaibhav Kapuria

Agreed. +1

Bronwyn Meadows Smith

Agree. My whole team are struggling to see any benefit to the new “Tasks” feature. It’s literally just the same as the ‘Assigned to’ and now to add a Task takes twice as long. Just awful. We too are investigating competitor products. Search functionality still woefully inadequate across the platform. And yes, we’ve watched the video tutorials, read the help files, blah blah.

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