Summarise thread using AI
Dylan Tovey
I like the summary feature using the AI integration. However it would be fantastic if it could run on the whole threaded conversation on demand. We are often passing complex long-running conversations around and it would be helpful for staff to get a summary of the whole conversation rather than juts hte latest + anything quoted.
Philippe Lehoux
Merged in a post:
OpenAI integration : summarize email thread instead of one email
Christophe HAMERLIK
It would be really useful and powerful to be able to get a summary of the whole email thread instead of only one email. The summary is more about a thread, not really an email. That would enhance productivity as that would avoid to read all emails from a thread !
Robin Muller
This feature would be extremely valuable, particularly if it can be combined with rules and the option to forward the generated summary to an email address or to Relay.app. The end goal would be to have either a summary or the entire chat session automatically stored in our CRM system, attached as a ticket to the respective client.
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Katie Suthers
I agree this would be super useful!
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Guillaume Langlois
Merged in a post:
AI Chat with email thread as context
Jeremy Cai
Right now the OpenAI chat is limited to just being an easier-to-access chat, but it doesn't automatically have the context to be useful.
I would love to be able to open the chat and say "Summarize thread"
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Saad Abbas
Who the heck needs to summarize a single email?? The latest message without context of the email chain summary is little useless.
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marc
Jeremy Caiis your request the same as https://feedback.missiveapp.com/feature-requests/p/openai-integration-summarize-email-thread-instead-of-one-email
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marc
Agreed!
Jason Landau
Please add this feature asap.
I would also ask to be able to summarize all emails back and forth with a specific email address over the last "30 days" or specific period of time would be really useful.
If not I may build that myself but it would be great to have natively in missive.
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Raul Chimelir
Chiming in as well. Really like the AI rules that have been implemented, would be great to chat against an email thread, ideally with photos/attachments in context when possible. IE someone screengrabs a tracking number or order number, would be great to ask the chat to display the order number / tracking number from the image.
Florian Vizethum
Summarizing with AI would be awesome!
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