Organization of Canned Responses
Ivanna Acosta
Being able to further organize our personal canned responses would be great. I realize labels can be applied but they apply to the whole organization, and they don't all need to see these. They also all show up in a list format making it equally difficult to sort through. If there could be a away to open or close personal labels within your personal tab so you don't see them all at once and to have them be just to your email, not the organization.
Phil Langlois
For reference to anybody who upvotes this, you can apply a label to a response, by pressing the label icon at the top-right part of the response pop-up. Upon refreshing the canned response pop-up, you will see those labels in the responses sidebar (see attached images).
Ivanna Acosta
Phil Langlois Thank you Phil! I was wondering if they can be labeled only in "Personal" rather than "All"? As some canned responses are for specific internal processes we do not share with other departments.
Also being able to drag the canned response and place it in a convenient order, rather than missive doing it automatically and alphabetically would be very nice.
Phil Langlois
Ivanna Acosta
> I was wondering if they can be labeled only in "Personal" rather than "All"?
Sorry, it can't because personal labels don't exist in Missive, so the organization labels you apply to canned responses have to show up under the organization's shared canned responses.