Summarise thread using AI
planned
Dylan Tovey
I like the summary feature using the AI integration. However it would be fantastic if it could run on the whole threaded conversation on demand. We are often passing complex long-running conversations around and it would be helpful for staff to get a summary of the whole conversation rather than juts hte latest + anything quoted.
Arnaud Spuhler
marked this post as
planned
Hans Bernhard
Yes, this would be very useful, particularly if it could also summarize merged emails and enable chat functionality across the entire merged thread.
Cor Schutte
would also be awesome to have access to a [thread] token in prompting to include the thread context in custom prompts.
M
Maximilian Pohl
Absolutely - maybe you can get some inspiration from Shortwave. They did a fantastic job for AI integration. In Missive, it is still a very experimental alpha. We urgently need some improvements here.
Philippe Lehoux
Merged in a post:
OpenAI integration : summarize email thread instead of one email
Christophe HAMERLIK
It would be really useful and powerful to be able to get a summary of the whole email thread instead of only one email. The summary is more about a thread, not really an email. That would enhance productivity as that would avoid to read all emails from a thread !
Robin Muller
This feature would be extremely valuable, particularly if it can be combined with rules and the option to forward the generated summary to an email address or to Relay.app. The end goal would be to have either a summary or the entire chat session automatically stored in our CRM system, attached as a ticket to the respective client.
K
Katie Suthers
I agree this would be super useful!
G
Guillaume Langlois
Merged in a post:
AI Chat with email thread as context
Jeremy Cai
Right now the OpenAI chat is limited to just being an easier-to-access chat, but it doesn't automatically have the context to be useful.
I would love to be able to open the chat and say "Summarize thread"
S
Saad Abbas
Who the heck needs to summarize a single email?? The latest message without context of the email chain summary is little useless.
m
marc
Jeremy Caiis your request the same as https://feedback.missiveapp.com/feature-requests/p/openai-integration-summarize-email-thread-instead-of-one-email
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