Sander Bongaards
> Tell us what you think! 💪
It’s awesome that we can use this feature! Another time saver for all Missive users.
Could you please enable variables inside responses? Auto follow-up + variables inside responses would give us all more personalised responses: https://feedback.missiveapp.com/feature-requests/p/rule-action-send-response-with-variables
I know it could be a lot of work to create such a feature. But it would be a great addition. Not only to follow-up if no reply, but also for other rules.
Eric Johnson
LFG, great to see this implemented!
Philippe Lehoux
Eric Johnson: Thanks Eric, all with good word! :)
I'm curious if you would be willing to write a review of Missive on Capterra (https://reviews.capterra.com/new/152884), G2 (https://www.g2.com/products/missive/reviews), Trustpilot (https://www.trustpilot.com/review/missiveapp.com), ProductHunt (https://www.producthunt.com/posts/missive-3-0/reviews) or the App Store (https://apps.apple.com/us/app/missive-email-chat-tasks/id1231206084) / Google Play store (https://play.google.com/store/apps/details?id=com.missiveapp.mail&gl=US)?
This really helps get the word out! No worries if you’d rather not. :)
Philippe Lehoux
complete
You can now schedule auto follow-ups from Missive by using the Send Later functionality combined with the
Discard draft if someone replies
checkbox or by using the Schedule auto follow-up
rule action!All scheduled follow-ups can be edited after they are created, which makes it really flexible.
Tell us what you think! 💪
Bertrand Villien
Philippe Lehoux: Amazing!
Jacques Reulet
Philippe Lehoux: Ok, this is
EPIC.
Sander Bongaards
Philippe Lehoux: that's awesome! Thank you for creating this. I'll test it right now.
For other users: you can find this under Settings > Rules > Create rule > Trigger on > Outgoing message > for example Email > next > under actions choose "Schedule auto follow-up".
Sander Bongaards
Right now we have SLA rules for incoming messages:
- Unreplied and open after (period of time)
---
Could you please make a similar rule, but for outgoing messages:
- Unreplied and closed after (period of time)
This rule can make "automatic follow up if no reply" possible.
Philippe Lehoux
Sander Bongaards: Done! :)
Philippe Lehoux
Merged in a post:
Send email if no response
Dan Charles
The "Send Later" functionality is great and really helps to keep things moving forward. However, if they respond before the email is sent, it creates confusion and mixed messages.
It would be great to add a simple setting to "send email later if no response received"
Essentially it would work in a similar way and could just be another option like "Send Later", "Send & Archive", "Send", "Send if no Reply"
This would basically mean that the email would only be sent if they haven't responded at all or within a certain time period.
This would be massive for me in helping to stay organised and keeping comms moving forward.
Philippe Lehoux
Sander Bongaards
@Team Missive: Why is this option not yet available?
Eric Johnson
Any update on this for email, especially if it we can edit the email template before it's set to the timer to be sent.
Philippe Lehoux
Eric Johnson: Done, and yes you can edit the draft!
Marcin Wawrzosek - Euro Alphabet
We need this quick!
Philippe Lehoux
Marcin Wawrzosek - Euro Alphabet: Took too long, but now it's available :)
Anatoliy Dobrynskyy
Similar as in Front - SLA-based rules and Sequences. Very useful!
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